Our Massage Therapy Policy
We schedule a certain number of massage therapy sessions per week to make our desired income. Therefore keeping our schedules filled is imperative to our financial livelihood. We consider our time to be extremely valuable. We are sure you value your time as well. So please keep that in mind when you cancel your scheduled massage therapy session. The earlier you cancel your appointment the sooner we can try to fill up that time slot with another client.
For cancellations we require 24 hours notice. Any notification less than 24 hours will require for the full amount of the scheduled massage therapy session to be collected.
No Shows Policy
If you are more than 20 minutes late to any session and make no attempt to contact Recoup Massage it will be considered a late cancellation and subject to the full charge of the session.
If a therapist arrives at your home or office and you are not there to receive the services you scheduled you will be required to pay the full amount of the scheduled massage.
Please be aware that if you incur 2 late cancellations, 2 no shows or a combination of both you will be required to prepay for any services that you wish to schedule in the future. Feel free to email, text or leave a voicemail to cancel your appointment.